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Archive for August 2020

Gilmore's Auto Service Advice: Don't Overlook These 10 Automotive Services

Posted August 30, 2020 9:57 AM

Organization is the key to managing a busy life in CA. So setting up an annual calendar for vehicle care can keep Walnut Creek residents on top of preventive maintenance. But you can't just write “oil change” every few months on the calendar. Modern vehicles have many systems that are vital to the safe operation of a vehicle, and they all need to be inspected. Walnut Creek residents can't afford to overlook any of them.

The following is a list of preventive maintenance services that are often overlooked by vehicle owners in the Walnut Creek area. They are not presented in any particular order.

1. Gilmore's Auto Service Power Steering Service. Moisture gradually builds up in your power steering fluid, which can lead to corrosion in your steering system. The fluid also gets dirty, which can gum up your steering system. The fluid needs to be replaced periodically.

2. Gilmore's Auto Service Wheel Alignment. Wheels that are out of alignment will cause a vehicle to pull to one side. This is dangerous for Walnut Creek residents and can lead to accidents. Also, it causes uneven and rapid tire wear, which means tires must be replaced more often.

3. Gilmore's Auto Service Differential Service. They are part of the drive train system that transfers power from the engine to the wheels. Damage or wear in this system can make a vehicle undriveable.

4. Gilmore's Auto Service Cabin Air Filter. Your vehicle may or may not be equipped with a cabin air filter. Its job is to remove dust and pollen from the air that enters the passenger compartment of the vehicle. If this filter clogs, it can stink. So check your owner's manual to find out if your vehicle has a cabin air filter. If so, come visit us at Gilmore's Auto Service and get it changed according to the recommended schedule.

5. Gilmore's Auto Service Timing Belt Replacement. Most passenger cars and some vans and trucks have timing belts. Walnut Creek residents can check their owner's manual to find out if their vehicle has one. If so, you can't drive without it. And if it breaks while on the road, you may be looking at thousands of dollars of repairs. So it is important to inspect it occasionally. If your vehicle has close to 60,000 miles/100,000 kilometers or more on it and you haven't had your timing belt replaced, then you need to find out the recommended replacement interval NOW.

6. Gilmore's Auto Service Transmission Service. Transmission fluid gets dirty and has to be replaced. If not, you risk repairs.

7. Gilmore's Auto Service Air Conditioning Service. The refrigerant in your air conditioner needs to be replaced periodically. This fluid doesn't just refrigerate air; it provides lubrication to the air conditioning system and conditions seals. Lack of fluid can damage components.

8. Gilmore's Auto Service Brake Service. Even if your brakes are quiet and working well, the brake fluid still might need to be changed. Over time, moisture builds up in brake fluid. Water has a different viscosity than brake fluid, so the brakes can't compress properly when there's too much moisture in the fluid — and you shouldn't need to be told how it is to drive with brakes that are compromised. Moisture in your brake fluid can also corrode parts in your brake system, causing it to fail altogether.

9. Gilmore's Auto Service Coolant System Service. Antifreeze is another fluid that needs to be changed regularly. If not, it actually becomes corrosive and begins to damage your cooling system. Eventually it can eat holes in your radiator.

10. Gilmore's Auto Service Fuel System Cleaning. Over time, your fuel system just gets gummed up, which can interfere with the flow of fuel in a number of ways.

Of course, your next question should be: How often do I need to get all of this done? Well, the answer varies depending on which service we're talking about, the make and model of your vehicle, the climate where you live in CA, your usual driving conditions and your driving habits.

But don't lose heart. Your owner's manual will give you a recommended service schedule for most of the service items listed. And you can get quality auto advice from your friendly and knowledgeable Gilmore's Auto Service service advisors to help you meet the service intervals that suit your vehicle.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net




NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

Posted August 16, 2020 7:47 AM

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Gilmore's Auto Service. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Gilmore's Auto Service as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Gilmore's Auto Service, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net



Steering Clear in Walnut Creek

Posted August 9, 2020 8:28 AM

Those who know vehicles believe the steering system may be the most vital component of them all. Perhaps you've found over the years your steering has gotten loose. Or maybe suddenly, your steering wheel has gotten very hard to turn. Let's steer you in the direction of understanding why this may be happening.

First, loose steering. This can likely be the result of wear and tear on the components that connect the steering mechanism with the wheels. Those parts can be ball joints, Pitman arms or tie rods. These parts take a lot of abuse on the road, thanks to railroad tracks, potholes, uneven surfaces: you name it. It's important that they be checked regularly and maintained at Gilmore's Auto Service.

Second, the hard-to-turn wheel. Virtually all vehicles on the road have power steering. There are a couple of different types, though, so let's deal with each. By the way, when they fail, your vehicle's steering can suddenly go from easy peasy to really hard to control.

Some vehicles have hydraulic power steering. It uses a hydraulic fluid that can either leak out or become contaminated. When that happens, you can lose that power assist. There's also a belt involved, and if it becomes worn, stretched or cracked (or even breaks), you'll find yourself struggling with the wheel. If you hear a loud whine coming from the area in the engine compartment when you are steering, that could mean your power steering pump is failing. The best way to avoid these problems is regular maintenance.

Recently, manufacturers have been using electric power steering systems that have some advantages over hydraulic systems. They have electric motors that—like everything mechanical—can fail. Sometimes a fuse to the power steering motor will blow, but simply replacing the fuse often doesn't get to the root cause of the problem. A Gilmore's Auto Service technician can evaluate the system and recommend a solution.

Steering issues are all about safety and should be addressed as soon as possible. When you tell your service advisor, try to be specific about the signs and symptoms. It's one way to steer clear of trouble on the road.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net



QUIET TIME (Listening for Vehicle Problems)

Posted August 2, 2020 11:56 AM

Everybody's got friends like this.  You know, the kind who, the minute they get in their vehicle and turn the key, the sound system is deafening.  They just love to hear that music, sports, news… anything but the sound of the vehicle itself.

And maybe you're that person, too.  Here's something to consider: your sound system might be drowning out some valuable clues that could help you diagnose problems with your vehicle, problems that need to be dealt with. So, turn down the volume and listen for these things:

  • A clicking sound when you're braking or turning—You could be missing some parts in your braking system, or it could be damaged. That sound could also signal that components are just plain worn out.
  • Rattling under the hood—If it sounds like metal clanking against metal, you could have something serious going on, maybe an overheating engine or your timing needs adjusting. That knocking sound could also be as simple as you've been using lower octane gasoline than is recommended for your engine.  Time to get that checked out.
  • A squealing or high-pitched sound coming from the engine compartment. Could be a belt is loose, wearing out, dried out or cracked. A pulley might be failing or a bearing might be on its last legs.  Better to have that fixed now than be stranded somewhere later.

Here’s our Gilmore's Auto Service suggestion - set a regular weekly alarm in your smartphone alerting you to listen to your vehicle once a week for five minutes.  Just five minutes without the music or the sports show or public radio… whatever your taste is. You can even use your smartphone to record any noise you might be hearing.  Between that and your description to your service advisor, a Gilmore's Auto Service technician should be able to diagnose the source of the noise and get your vehicle sounding healthy again. Do it before that noise turns into the sound of a serious problem. 

Who knew a little quiet time could be so useful?

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net



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 (46 Reviews)
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Always trustworthy and competent! I always bring my vehicles there for the last 15 years! Thank you!

, 10/27/2024

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