AUTONET TV

Busted: The Maintenance-Free Myth in Walnut Creek

There's a segment of the Walnut Creek area population that's not committed to proper vehicle maintenance.

Now, the ignition system in your vehicle is electronic and controlled by the engine management computer. Spark plugs rarely get fouled and will last for as much as 100,000 miles (160,000 kilometers). So tune-ups used to force you in to Gilmore's Auto Service for service, and while you were there you just took care of whatever else was on the list.

Also, in recent years, a large percentage of new vehicles in Walnut Creek have been leased. These folks plan on turning the vehicle in after two or three years, so they haven't focused on the maintenance that helps a vehicle last longer.

Given all that, what's the benefit to keeping up with factory scheduled maintenance? Well, your vehicle will perform better and return better fuel economy.

Those benefits pay for themselves as they go along. The big plus is that major repairs are prevented. And these aren't just repairs that are a long way off. Modern vehicle engines are far more sophisticated and have many parts that are in critical need of proper lubrication. Missing just one oil change can allow oil sludge to start forming. Sludge clogs small engine passages, robbing parts of the lubrication they need. An expensive failure could easily occur within two or three years.

And modern engines require more sophisticated fluids. Because of the different types of materials that are used to make auto parts, things like aluminum, plastics and steel, different types of additives are required to protect automotive components from corrosion. These additives deplete with time as well as with use.

Taking care of the little things now prevents big problems later. At Gilmore's Auto Service, we have been taking care of all those little things for years. Your vehicle still needs to be taken care of – it's just that some of those points of care have changed with automotive advancements. The need for proper maintenance in Walnut Creek drivers vehicles did not go away.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net

Do you have a Clue (Get the Most Out of a Service Visit)

When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.

Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues.  You might even want to write them down so you don't forget.  Is there an unusual smell?  What does it smell like?  Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed?  Does it change when you turn a corner?  

Keep your expectations realistic.  Some conditions may take a long time to diagnose and repair.  If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow.  If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time. 

Most importantly, be available for any communication from the service advisor.  If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward. 

The service facility wants your experience with them to be good just as you do.  With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net